Support

Need help with Elowen?

Email support

Contact augustin.dev@tutamail.com. Please include your iOS version and a short description of what happened. Do not send cycle dates, symptoms, or other sensitive health details.

Common questions

Where is my cycle history stored?

Your period, symptom, and flow records are stored locally on your device. Elowen does not require an account, and we cannot access your cycle history.

How are estimates calculated?

Elowen uses the period dates stored on your device to calculate a local average. Estimates can change and are not medical advice or a method of contraception.

How do I export or delete my data?

Open Settings in Elowen. Export creates a local CSV that you choose whether and where to share. Delete removes the app's locally stored cycle information from this device.

How do I manage a subscription?

Open Elowen Settings and choose Manage Subscription, or use your Apple ID subscription settings.